I have owned Benelli guns since the early 90s. My son and I own four Benelli shotguns, three SBEs and a Super Sport. I just made my first warranty claim on the Super Sports that I have owned for the last 5 years. This gun has shot 3k rounds to date, hunting and shooting clays. Benelli's customer service is outstanding. I needed a couple of the parts that make up the ComforTec stock. After contacting Benelli the replacement parts arrived in two days, no questions asked, no sending the complete gun to the East coast, no proof that the parts were defective. My word was good enough! That's Customer Service you don't see a lot of today!