Sony warranty

galiuro mountain man

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I just wondered how Sony is about warranty, the cam is brand new and I had issues with it. I just wanted to know if anyone has sent a cam back? How was the service? What was the price?

Thanks
GMM
 

spectr17

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Sony is spendy but they do pretty good service. Just be glad it's under warranty. I've whacked a camcorder and camera out of warranty and both bills were near $300.00.

Turn around was about 3 weeks time.

If you pre approve a repair spending limit that eliminates them having to call you to get an estimate of repairs approved.

One Sony service center is here in SoCal if you need to know where to send it. There may be one closer. Make sure it's an authorized Sony service.
 
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