Binocular question

[whitemtnhunter]

What is the quickest way to go about replacing the rubber end caps on my swarovski 10x42 EL's?

Thanks guys

 

[DEERSLAM]

Do you mean the rubber around the eye cups?

 

[whitemtnhunter]

Yes, the rubber end caps.
I called swarovy and they want $13 for just one. I refuse to pay it. I'm sorry but when you pay two grand for a pair of bino's, you think they'd replace the caps. If I lost them it would be different. But the caps have developed a crease where they swivel open and close. Eventually they snapped off.

 

[Speckmisser]

Bummer that Swaro wouldn't help you out. That sort of surprises me.

I called Leica when the objective covers from my Geovids broke off (bad design) and they had me a new set in the mail within a couple of days.

 

[DEERSLAM]

That's strange that the rubber would crease and break. I see no wear at all on mine and I've been using them for years. I'm sure if you sent them the broken ones that they would replace them.

 

[BFR]

costs more to ship them to Swaro than the cups cost

. I've been there with my first 10x50s, I was suprised to find out they don't cover them when I called them too

. If I ever have internal problems I'll put the old cup back on and send it in. I searched the net and found eye cups at an online store for less, but not much, aboout $5 total w/shipping.

 

[weekender21]

weird, same thing happened to mine and they mailed new ones out for free, no questions asked? This was about 6 weeks ago...